Hospital Rules Patient Rights & Responsibilities Priority Populations Outpatient Treatment Process Hong Ngoc Hospital Amenities Instructions for medical record copy procedure Instructions for reissuing documents Privacy Policy Hospitalization & Discharge Procedures Outpatient hospital fee guarantee process Injury Certificate Issuance Process FAQs

1. What information do we collect?

We collect information from you when you register on our website.

Personal data we may collect includes, but is not limited to:

a. full name;

b. email address;

c. date of birth;

d. phone number;

e. gender;

h. Information sent by or relating to the device(s) used to access our Services or Platform.

i. any other information about the user when the user logs in to use our Services or Platform

j. aggregated data about user content.You can edit your name yourself in the account management page. If you need to change your login email or phone number, you need to send us a request and go through the verification steps.

2. What will we do with your information?

We use the information we collect for the purposes of:

a. to review and/or process your application/transaction; register your email with us

b. to manage your use of our services

c. to fulfill, process, settle or complete a transaction and/or fulfill your requests for certain products and services and to notify you of service issues and unusual account activities;

d. to enforce our Terms of Service

e. to protect personal safety and the rights, property or safety of others;

f. for identification and/or verification;

g. to deal with or facilitate customer service, deal with your complaints, resolve or respond to any queries submitted by (or intended to be submitted by) you or on your behalf;

h. to contact you or communicate with you by telephone, text message, email for the purpose of administering your relationship with us

i. to send notifications to you via your browser or via a mobile application;

j. to conduct research, analysis and development activities (including, but not limited to, data analysis, surveys, product and service development and/or profiling), to analyze how you use our Services, to improve our Services or products and/or to improve your customer experiencek. for marketing purposes, to send you, by email, marketing and promotional information and materials relating to our products and/or services. You may unsubscribe from marketing communications at any time by using the email unsubscribe function.

l. to prevent or investigate any fraud, illegal activity, omission or wrongdoing, whether or not related to your use of our Services.

3. Security

The security of your personal information is very important to us. Your purchase registration information will be secured using SSL - Secure Sockets Layer encryption technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use secure means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about the security of our website, you can contact us at hotline

4. Do we provide information to other parties?

Any information you provide to us will be kept confidential and will not be provided to any other party.

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