With a network of seven facilities across Hanoi, the Pediatrics Department at Hong Ngoc General Hospital has become a trusted choice for international parents seeking pediatric care for their children. The department provides medical consultations, emergency care, outpatient and inpatient treatment, and vaccination services for children from birth to 16 years of age, supported by multilingual assistance, streamlined procedures for international patients, and international-standard treatment quality.
Why do many international parents choose the Pediatrics Department at Hong Ngoc General Hospital?
Experienced pediatricians providing treatment in line with international recommendations
The Pediatrics Department at Hong Ngoc General Hospital brings together a team of professors, PhD-trained physicians, and leading pediatric specialists who have undertaken advanced training in developed countries such as France, Australia, and Russia, and have previously worked at major national tertiary hospitals in Vietnam. In addition to extensive clinical experience in inpatient examination and treatment, the medical team also receives continuous training, participates in international professional programs, and updates new treatment guidelines from global pediatric associations to ensure consistent care quality when providing pediatric services for international patients.
A notable example is Meritorious Physician Dr. Phan Thi Hien, PhD, resident doctor, who spent many years studying and working in the French Republic through advanced and specialized training programs in pediatric gastroenterology and pediatric gastrointestinal endoscopy. Her scientific reports in pediatric gastroenterology have been recognized in Scopus-indexed international journals, and she has also contributed to the training of generations of specialist doctors in this field.
Dr. Do Hoang Hai, MSc, Head of the Pediatric Intensive Care Unit, received specialized training in pediatric emergency and critical care at Taichung Veterans General Hospital in Taiwan and Mayo Clinic in the United States. He has mastered modern pediatric emergency and intensive care techniques, successfully treating many critically ill pediatric patients, thereby improving survival chances and recovery prognosis for children.
Treatment protocols are developed on the basis of evidence-based medicine and updated in accordance with guidelines from reputable pediatric associations and organizations, including the American Academy of Pediatrics (AAP), the European Society for Paediatric Gastroenterology, Hepatology and Nutrition (ESPGHAN), the Global Initiative for Asthma (GINA), the World Health Organization (WHO), and other international specialty societies. Each treatment plan is individualized based on the child’s medical condition, treatment history, vaccination status, current medications, and ability to continue follow-up care after returning to their home country. This approach helps ensure that care plans remain safe, appropriate, and continuous, allowing children to maintain stable medical care across countries.
Comprehensive care for acute and chronic pediatric conditions in children aged 0 to 16
The Pediatrics Department at Hong Ngoc provides a full range of pediatric care services for international patients within a single integrated healthcare system, allowing parents to conveniently monitor their child’s health without having to move between multiple medical facilities. Key disease groups treated include:
- Neonatal conditions: respiratory distress, infections, jaundice, hypoglycemia, and complications in premature infants; with delivery room resuscitation, specialized care in the NICU, newborn screening, Kangaroo care, and long-term developmental follow-up.
- Respiratory diseases: pneumonia, bronchiolitis, tonsillitis, otitis media, sinusitis, and related conditions; with ENT endoscopy, pulmonary function testing, nebulization therapy, and asthma management in accordance with international recommendations.
- Gastrointestinal disorders: gastroesophageal reflux disease, Helicobacter pylori (H. pylori) infection, diarrhea, constipation, malabsorption, and gastrointestinal allergies; with endoscopic foreign body removal, polypectomy, management of gastrointestinal bleeding, and esophageal stricture dilation.
- Infectious diseases: dengue fever, hand, foot and mouth disease, influenza, chickenpox, measles, and related infections; with updated treatment protocols, strict infection control measures, and close monitoring to reduce the risk of complications.
- Allergic and immunologic conditions: atopic dermatitis, urticaria, food allergy, drug allergy, allergic rhinitis, and bronchial asthma; with updated treatment protocols combined with allergen control counseling and long-term disease management.
In addition to disease treatment, the Pediatrics Department also provides periodic health check-ups, growth and developmental monitoring, nutritional counseling, vaccination, pre-school health assessments, and pediatric health management services, supporting children at every stage of their development.
A clean and child-friendly environment for outpatient and inpatient pediatric care
The Pediatrics Department at Hong Ngoc General Hospital features a modern inpatient system with strict infection control measures to help minimize the risk of cross-infection, fully meeting pediatric care and treatment standards in a safe, child-friendly environment. The inpatient rooms are comfortably equipped with a fresh-air ventilation system, fine-dust filtration, and a full range of amenities, including television, refrigerator, automatic beds, en-suite bathrooms, and patient clothing. Children are served five meals per day, with a diverse menu of Asian and Western dishes designed to accommodate different cultural preferences.
The hospital also features a variety of age-appropriate play areas, helping children reduce stress, maintain emotional comfort, and support a more effective recovery process.
Streamlined procedures for international families seeking pediatric care
Throughout registration, administrative procedures, and medical consultations, patients are accompanied by interpreters to ensure accurate and smooth communication. The doctors are able to communicate in English and several other languages, enabling parents to easily discuss their child’s health condition, treatment plan, and care needs.
Dedicated insurance staff also provide support with benefit consultation, documentation preparation, and guarantee and payment procedures with a wide range of domestic and international insurance providers, helping save time and ensuring a more convenient experience for families.
Bilingual medical records and multilingual support throughout care
Understanding concerns about interruptions in the continuity of care, Hong Ngoc General Hospital provides medical reports, laboratory test results, and prescriptions in printed Vietnamese versions and digital English versions. All information is standardized to directly support international insurance claims or medical record transfers to leading hospitals worldwide, without the need for complex certified translation procedures.
In addition, all diagnostic imaging results, including X-rays, MRI, and CT scans performed at Hong Ngoc, are stored on the hospital’s PACS system. The results provided to patients are high-resolution and compatible with specialized medical image-viewing software used by major healthcare systems worldwide. This enables specialists abroad to conduct remote consultations or continue treatment quickly and accurately based on the original imaging data.
The team of doctors, coordinators, and international patient support staff can communicate in English, with interpretation support available in languages such as Korean, Japanese, and Chinese when needed. This is also a requirement set by the leadership of Hong Ngoc General Hospital to ensure that pediatric care for international patients is delivered smoothly and effectively.
International-standard healthcare quality
Hong Ngoc General Hospital - Phuc Truong Minh is one of the first private hospitals in Vietnam to receive ACHSI accreditation from the Australian Council on Healthcare Standards International for healthcare quality and patient safety.
These accreditations serve as evidence of Hong Ngoc General Hospital’s commitment to maintaining safe, internationally standardized treatment quality while continuously enhancing the healthcare experience for patients.
Appointment booking guide for international pediatric patients at Hong Ngoc General Hospital
International patients can easily schedule a pediatric appointment through the hospital’s dedicated support channels.
Official fanpage: Bệnh viện Đa khoa Hồng Ngọc
International fanpage: Hong Ngoc General Hospital
WhatsApp: (+84) 966701596
Hotline (English): 0911 858 627
Hotline (Korean): 091 124 1661
Hotline (Chinese): 094 313 7086
Hong Ngoc operates a network of hospitals and general clinics across Hanoi, flexibly meeting the medical examination, treatment, and healthcare needs of international patients.
Hospital network:
Hong Ngoc General Hospital - Yen Ninh: 55 Yen Ninh Street, Ba Dinh Ward
Hong Ngoc General Hospital - Phuc Truong Minh: 8 Chau Van Liem Road, Tu Liem Ward
Clinic network:
Hong Ngoc General Clinic - To Huu: HPC Landmark 105 Building, Van Khe New Urban Area, Ha Dong Ward
Hong Ngoc General Clinic - Kosmo Tay Ho: NoVo Building, 161 Xuan La Street, Xuan Dinh Ward
Hong Ngoc General Clinic - Keangnam: 70-story Keangnam Hanoi Landmark Tower, Yen Hoa Ward
Hong Ngoc General Clinic - Long Bien: 7 & 9 Nguyen Van Linh Road, Viet Hung Ward
Hong Ngoc General Clinic - Nguyen Tuan: Autumn Building, Gold Season Urban Area, 47 Nguyen Tuan Street, Thanh Xuan Ward
