As one of the key specialties at Hong Ngoc General Hospital, the Obstetrics and Gynecology Department provides a comprehensive care ecosystem, ranging from antenatal checkups, all-inclusive maternity packages, and safe childbirth to specialized examination and treatment for gynecological diseases. With a team of leading specialists, ACHSI international quality standards, multilingual support services, and an extensive international insurance network, Hong Ngoc has become a trusted healthcare destination for many expatriate families living and working in Vietnam.
Why international patients choose Hong Ngoc General Hospital’s Department of Obstetrics and Gynecology
1. A hospital leading in international healthcare quality standards
Hong Ngoc General Hospital is one of the few private hospitals in Vietnam to achieve ACHSI international accreditation from the Australian Council on Healthcare Standards International, a prestigious accreditation system recognized in many countries around the world.
The hospital has also been recognized by the Royal College of Surgeons of England, or RCS England, as an international-standard surgical training center, affirming its clinical expertise and the quality of its medical practice in accordance with rigorous international standards.
Notably, Hong Ngoc is a pioneering private hospital in northern Vietnam recognized as an Excellent Breastfeeding Practice Hospital and as a satellite human milk bank under the Human Milk Bank of the Vietnam National Children’s Hospital. This enables newborns to have greater access to safe pasteurized donor human milk when needed, while also supporting families in establishing a strong foundation for breastfeeding from the very first days of life.
With its quality foundation recognized by prestigious domestic and international organizations, the Department of Obstetrics and Gynecology at Hong Ngoc General Hospital provides examination, treatment, and maternity care services through safe and standardized clinical pathways. These services are designed to meet the needs of both domestic and international patients, particularly in cases of high-risk pregnancy or obstetric and gynecological conditions requiring close monitoring and specialized treatment.
2. Experienced and dedicated obstetricians and gynecologists accompanying international patients
The Department of Obstetrics and Gynecology at Hong Ngoc General Hospital brings together a team of leading specialists and doctors, including PhDs, master’s degree holders, Level II Specialist Doctors, and Level I Specialist Doctors who have worked at the National Hospital of Obstetrics and Gynecology, Hanoi Obstetrics and Gynecology Hospital, and other tertiary-level healthcare institutions across Vietnam.
The medical team is highly experienced in monitoring both normal and high-risk pregnancies, performing safe vaginal deliveries and cesarean sections, and effectively treating complex obstetric and gynecological conditions through individualized care plans tailored to each patient.
In addition to their clinical expertise, doctors at Hong Ngoc General Hospital continuously update the latest advances in obstetrics and gynecology through training programs, scientific conferences, and professional collaboration with international healthcare partners. Many doctors are able to communicate in medical English and work closely with the hospital’s interpreters in English, Japanese, Korean, and Chinese throughout the consultation and treatment process.
This enables international patients to communicate more easily with their doctors, clearly understand their health condition, treatment options, and pregnancy care plan, and feel reassured when accessing high-quality healthcare services in Vietnam.
3. Barrier-free healthcare experience for international patients
One of the top priorities at Hong Ngoc General Hospital is to develop an international patient-friendly healthcare service system that minimizes barriers related to language, administrative procedures, and medical costs.
Comprehensive support from communication to treatment
The hospital’s doctors and medical staff are able to communicate effectively in English. In addition, Hong Ngoc General Hospital provides a professional multilingual interpretation system in English, Korean, Japanese, and Chinese, supporting patients throughout the consultation and treatment process. This helps ensure that medical information is communicated accurately and minimizes the risk of miscommunication during care.
Fast appointment booking system
In many developed countries, booking an appointment with a specialist may take several days, weeks, or even months, which can cause unnecessary stress and anxiety for patients. At Hong Ngoc General Hospital, international patients can easily schedule appointments through dedicated hotlines for international patients or via the hospital’s mobile application. The system also provides automatic appointment reminders, allowing patients to take full control of their personal schedules without having to wait for long periods in the hospital lobby.
Flexible medical services aligned with patients’ schedules
Time zone differences and busy work schedules often make it difficult for international patients to access medical services during standard office hours. While many healthcare facilities have long midday breaks or close on weekends, Hong Ngoc General Hospital offers flexible operating hours throughout the week, including Saturdays, Sundays, and public holidays. In addition, emergency services, laboratory testing, and diagnostic imaging are available 24/7, ensuring that medical support is ready whenever patients need it.
International patient transfer and referral network
In cases where patients wish to, or need to, transfer abroad for more specialized or convenient treatment, Hong Ngoc General Hospital serves as a reliable bridge by supporting the rapid completion of international medical transfer procedures and facilitating the direct connection of medical records with the receiving hospital. This helps ensure continuity of care, prevents treatment interruption, and gives patients and their families greater peace of mind during critical moments.
Reasonable costs and international insurance support
Many international patients are concerned about additional costs, such as interpretation fees, private room charges, or complicated insurance payment procedures. At Hong Ngoc General Hospital, amenities such as multilingual interpretation services in English, Japanese, Korean, and Chinese, as well as premium inpatient rooms, are often integrated into service packages, helping international patients avoid concerns over costly surcharges.
In addition, Hong Ngoc General Hospital works with more than 50 major domestic and international insurance providers, including Aetna, Allianz, Bupa, Cigna, Tokio Marine, SAS, Pacific Cross, AIA, and Manulife. This enables faster paperwork processing and supports direct billing services, helping patients access their insurance benefits more conveniently while reducing the financial burden of treatment.
4. High-standard inpatient facilities with private and comfortable spaces
The Department of Obstetrics and Gynecology at Hong Ngoc General Hospital has been comprehensively invested in modern infrastructure, offering a healthcare environment that is advanced, comfortable, and private.
From the reception area, consultation rooms, ultrasound rooms, and delivery suites to the operating rooms, all areas are designed within a closed-loop clinical workflow and equipped with modern medical systems, meeting strict standards for sterility and patient safety.
The spacious and quiet medical environment, combined with a well-organized examination process, helps patients, especially international patients, enjoy a convenient and comfortable experience from the moment they arrive at the hospital.
The inpatient area is developed according to a hospitality-inspired hospital model, with VIP rooms, single rooms, and double rooms available to meet the diverse accommodation needs of expectant mothers and their families.
Each room is fully equipped with modern amenities, high-speed internet access, a multimedia entertainment system, and a private resting space. In addition, the hospital provides a diverse nutrition-focused menu tailored to each patient’s condition, together with a nursing team available 24/7 to support both medical and daily care needs.
These services contribute to a comprehensive, reassuring, and comfortable care experience throughout the treatment and recovery period.
5. Comprehensive pregnancy care and gynecological treatment services
The Department of Obstetrics and Gynecology at Hong Ngoc General Hospital has developed an integrated service system that meets the full spectrum of women’s reproductive healthcare needs at every stage of life.
5.1. All-inclusive maternity packages providing continuous support throughout pregnancy
The all-inclusive maternity care package is designed as a scientifically structured monitoring pathway from pregnancy through the postpartum period. Expectant mothers receive regular checkups with specialist obstetricians, undergo comprehensive prenatal screening tests, fetal ultrasound examinations at each stage of fetal development, and receive nutritional counseling as well as individualized health monitoring throughout pregnancy.
When entering labor and delivery, patients can choose between vaginal delivery and cesarean section, supported by sterile delivery suites and operating rooms equipped with modern medical technology to ensure maximum safety for both mother and baby.
Anesthesia, pain management, and resuscitation procedures are strictly controlled according to international standards, helping minimize risks during childbirth.
After delivery, mothers and newborns are cared for in a high-standard inpatient unit with 24/7 monitoring, postnatal recovery support, newborn care guidance, and breastfeeding counseling.
Each mother is provided with an individualized postpartum care plan to help ensure that recovery is as safe and comfortable as possible.
5.2. Monitoring and management of high-risk pregnancies
The Department of Obstetrics and Gynecology at Hong Ngoc General Hospital has extensive experience in monitoring and managing a wide range of high-risk pregnancies, including gestational diabetes, gestational hypertension, preeclampsia, placenta previa, fetal growth restriction, multiple pregnancy, and coexisting medical conditions during pregnancy.
Each expectant mother receives an individualized monitoring plan with multidisciplinary coordination to help ensure maximum safety for both mother and baby throughout pregnancy, labor, and delivery.
5.3. Specialized examination and treatment for gynecological diseases
In parallel with its maternity services, the Department of Obstetrics and Gynecology at Hong Ngoc General Hospital provides specialized examination and treatment for gynecological conditions such as gynecological infections, hormonal disorders, uterine fibroids, ovarian cysts, endometriosis, cervical polyps, and routine gynecologic cancer screening.
Treatment and follow-up for gynecological diseases at Hong Ngoc General Hospital
Notably, the department has established the Gynecology and Breast Unit to provide specialized care in the screening, diagnosis, and comprehensive treatment of gynecological and breast diseases in women.
With modern medical equipment and an experienced team of doctors, each patient receives an individualized treatment protocol. Minimally invasive techniques are prioritized when clinically appropriate, helping improve treatment outcomes, shorten recovery time, and preserve patients’ health and quality of life as much as possible.
6. Contact and appointment booking
6.1. Contact information
International patients can easily book appointments and access services at the Department of Obstetrics and Gynecology at Hong Ngoc General Hospital through the following channels:
Official fanpage: Khoa Sản Phụ khoa BVĐK Hồng Ngọc
International fanpage: Hong Ngoc General Hospital
WhatsApp: (+84) 966 701 596
Hotline in English: 0911 858 627
Hotline in Korean: 091 124 1661
Hotline in Chinese: 094 313 7086
6.2. Locations
Hong Ngoc operates a network of hospitals and general clinics across Hanoi, flexibly meeting the needs of international patients for women’s health consultation, treatment, and care.
Hospital system:
Hong Ngoc Yen Ninh General Hospital - Address: 55 Yen Ninh Street, Ba Dinh Ward
Hong Ngoc Phuc Truong Minh General Hospital - Address: 8 Chau Van Liem Street, Tu Liem Ward
Clinic system:
Hong Ngoc General Clinic - Keangnam - Address: 70-storey Keangnam Hanoi Landmark Tower, Yen Hoa Ward
Hong Ngoc General Clinic - Long Bien - Address: 7 and 9 Nguyen Van Linh Street, Viet Hung Ward
The multilingual support team accompanies patients from appointment booking, procedural guidance, and insurance verification to consultation and treatment, helping international patients save time and feel reassured when accessing healthcare services in Vietnam.
