HONG NGOC GENERAL HOSPITAL AWARDED PRESTIGIOUS INTERNATIONAL HEALTHCARE ACCREDITATION FROM ACHS

HONG NGOC GENERAL HOSPITAL AWARDED PRESTIGIOUS INTERNATIONAL HEALTHCARE ACCREDITATION FROM ACHS

02-01-2025
Mục lục
Recently, according to the list announced by the Global Healthcare Standards and Certification Organization - Australia, Hong Ngoc General Hospital has successfully become the first general hospital in Vietnam to meet ACHS international standards with absolute ACCREDITATION achievement according to the latest EQuIP7 criteria.
In the medical field, ACHS certification has long been recognized as a global benchmark for quality healthcare worldwide. Established in 1974, ACHS is a prestigious, large-scale, independent, and not-for-profit organization with a mission to set rigorous standards for evaluating and improving healthcare services. Thanks to its rigorous and comprehensive assessment process, ACHS standards have been adopted by many renowned hospitals worldwide - not only ensuring patient safety but also enhancing the overall patient experience and satisfaction.
With a principle of continuous quality improvement, we fully recognize that pursuing ACHS accreditation is not only an opportunity but also a significant challenge, as healthcare quality standards demand consistent excellence at the highest level. Hong Ngoc General Hospital dedicated nearly two years to preparation, review, and undergoing rigorous evaluation processes. These included a wide range of activities such as developing and refining clinical and operational procedures, enhancing staff training and competency, conducting internal audits, strengthening monitoring systems, and continuously improving service quality. As a result, we successfully implemented 38 out of 39 criteria and 722 sub-criteria across six core areas of the latest EQuIP7 standards. These areas include: Patient Care, Care Delivery, Quality Improvement, Corporate Governance, Workforce Management, and Hospital Environment Safety. This outstanding achievement is the result of the unwavering dedication and hard work of the entire Hong Ngoc team, combined with the trust and invaluable support of our patients throughout the journey.” Assoc. Prof. Le Van Thach, MD, PhD - Director of Hong Ngoc – Phuc Truong Minh General Hospital, shared.
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International Hospital Accreditation by ACHS (according to the EQuIP7 standards)
The nearly two-year journey of relentless effort has led Hong Ngoc General Hospital to achieve full ACHS Accreditation under the latest EQuIP7 standards (2024) — the highest level of achievement currently attainable by a general hospital in Vietnam. This also proves the medical capacity and tireless efforts of Hong Ngoc Healthcare System. In particular, there are some quality aspects that are highly appreciated by the appraisal team from ACHS such as:

- Ensure maximum rights and benefits for patients according to WHO declaration.

- Upgrading to the world’s most advanced medical equipment and technology to support diagnosis and treatment.

- Ensuring radiation safety and comprehensively optimizing the infection control system. 100% of operating rooms are equipped with air filtration systems to ensure air standards are at a safe level.

- Standard drug management system ensures optimal drug storage process, safe and appropriate drug dispensing.

- Set up a hospital-wide alarm system and build “CODE BLUE” teams to promptly rescue patients in case of medical emergencies.

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International-standard healthcare and treatment services

Mr. Timothy Gardner – Lead Assessor from ACHS – stated: "Our team of experts highly appreciates Hong Ngoc General Hospital for fully meeting international standards on the quality of medical equipment, ensuring early detection of risks affecting patient safety, the alarm system helps timely emergency intervention and preventive procedures to minimize the infection rate throughout the hospital. These are both fundamental and essential elements that any hospital must meet in order to advance toward globally recognized healthcare quality standards."

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Hong Ngoc General Hospital received high praise from ACHS organization

Despite adding many new criteria with more stringent requirements, Hong Ngoc General Hospital still excellently achieved ACCREDITATION certification - the highest possible achievement level for ACHS accreditation. Compared to the two lower achievement levels - Foundation and Recognition - the Accreditation level is awarded to healthcare institutions that have made significant progress and demonstrated advanced performance on their quality improvement journey. In addition, the hospital has also demonstrated its ability to meet assessment criteria under the Marked Achievement (MA) category - an important motivator for ongoing quality improvement efforts.

It is noted that the ACHS International Hospital Accreditation (EQuIP7) is valid for three years and will be reassessed in 2027. However, with the strict requirements of one of the world's leading medical quality assessment organizations, the hospital will have to excellently undergo annual assessments to maintain the validity of the certificate, ensuring that quality commitments are always maintained at the highest level for patients.

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