Amid the rapid digital transformation of healthcare, protecting personal information and health data has become an essential priority. Hong Ngoc General Hospital – Phuc Truong Minh has recently been awarded ISO/IEC 27001:2022 certification, the internationally recognized standard for Information Security Management Systems (ISMS), reaffirming its governance capabilities and commitment to building a secure, modern digital hospital ecosystem.
Protecting patient data: An essential imperative in the digital healthcare era
As digital transformation accelerates across the healthcare sector, protecting patient data has become a strategic priority. From electronic health records and diagnostic test results to personal information, all forms of patient data require robust governance and security frameworks to ensure confidentiality, privacy, and uninterrupted healthcare delivery.
Guided by its vision of developing a smart hospital model centered on patient care, Hong Ngoc General Hospital - Phuc Truong Minh officially achieved ISO/IEC 27001:2022 certification for its Information Security Management System (ISMS) on May 29, 2026, covering the hospital’s entire scope of medical examination and treatment services.
The certification was independently assessed and awarded by ISOCERT - the International Certification and Inspection Organization, an ISO certification body licensed by the Directorate for Standards, Metrology and Quality under Vietnam’s Ministry of Science and Technology. ISOCERT is also widely recognized and accredited both regionally and internationally.
The certification marks a significant milestone, reaffirming the hospital’s capability to manage and operate its information security system in accordance with international standards. It also provides a strong foundation for the hospital’s digital transformation strategy and the implementation of electronic medical records.
According to Dr. Tran Van Ban, Specialist Level II, Deputy Director of Hong Ngoc General Hospital - Phuc Truong Minh:
"Achieving ISO/IEC 27001:2022 certification is not only a recognition of Hong Ngoc General Hospital’s efforts in information security management, but also a reflection of our commitment to protecting patient and customer data in a secure, professional, and sustainable manner. The hospital will continue to accelerate digital transformation and expand the application of advanced technologies and artificial intelligence on a standardized governance platform to further enhance service quality and patient experience."
ISO/IEC 27001:2022 is the internationally recognized standard for Information Security Management Systems (ISMS). It provides a comprehensive governance framework that enables organizations to systematically and continuously identify, assess, control, and mitigate risks related to information assets, data, and technology systems.
In healthcare, where vast amounts of sensitive patient information are collected, stored, and processed, ISO/IEC 27001:2022 represents more than a technology standard. It serves as a benchmark for organizational governance and risk management capabilities. By implementing the standard, healthcare providers can ensure the three fundamental principles of information security: Confidentiality, Integrity, and Availability (CIA) throughout the entire patient care journey.
To achieve ISO/IEC 27001:2022 certification, Hong Ngoc General Hospital implemented a comprehensive range of measures encompassing technology, operational processes, and workforce training to strengthen information security across its healthcare services.
The system was designed with a strong focus on data access control, patient information protection, cyber risk prevention, incident response preparedness, and business continuity, ensuring the secure and reliable operation of healthcare services.
Giving patients greater confidence in secure digital healthcare services
Achieving ISO/IEC 27001:2022 certification not only reinforces Hong Ngoc General Hospital’s governance capabilities but also delivers tangible benefits to patients throughout their digital healthcare journey. The internationally standardized Information Security Management System enhances the protection of personal data, electronic medical records, and health information, helping safeguard privacy and providing greater peace of mind when accessing healthcare services.
In addition, patients can conveniently use digital services such as online appointment booking, access to medical records and test results, and electronic payment solutions through a secure, stable, and integrated digital platform. This certification also provides a strong foundation for Hong Ngoc General Hospital to further enhance the patient experience through healthcare services that are modern, convenient, and trustworthy.
The achievement of ISO/IEC 27001:2022 certification further reinforces Hong Ngoc General Hospital’s vision of developing a smart hospital, where technology, governance, and service quality are built upon internationally recognized information security standards. It also serves as an important foundation for the hospital to accelerate digital transformation, expand the implementation of electronic medical records, and enhance the overall healthcare experience for patients.
