The Oncology Department at Hong Ngoc General Hospital provides cancer screening, diagnosis, and treatment services in Hanoi, receiving both Vietnamese and international patients. Here, patients have access to an international-standard multidisciplinary cancer treatment model, combining an experienced team of specialists, modern medical equipment, multidisciplinary consultations, and international professional collaboration. This approach aims to support comprehensive disease control and improve patients’ quality of life.
Why many international patients choose Hong Ngoc General Hospital’s Oncology Department for cancer care
The department receives and treats a wide range of common cancers, including breast, lung, liver, stomach, colorectal, cervical, ovarian, thyroid, and prostate cancers, as well as many other malignancies. Patients have access to an integrated continuum of services, from screening and diagnosis to treatment and long-term follow-up, supported by:
An experienced team of specialists
The Oncology Department brings together a team of experienced physicians who are well-trained and regularly update their knowledge with the latest advances in cancer treatment. Many doctors have pursued advanced training and professional fellowships in countries with highly developed medical systems, while also possessing strong foreign language skills and experience working in international healthcare environments. This is one of the key strengths that enables Hong Ngoc General Hospital to effectively meet the consultation, counseling, and treatment needs of both Vietnamese and international patients.
A notable example is Associate Professor Nguyen Thi Minh Phuong, MD, PhD, Head of the Oncology Department at Hong Ngoc Phuc Truong Minh General Hospital , who has more than 35 years of clinical experience and previously served as Director of the Institute of Oncology at 108 Military Central Hospital.
In addition, Dr. Nguyen Thi Linh is a resident physician specializing in Oncology, with advanced training and experience in monitoring and treating a wide range of cancers.
The medical team accompanies patients throughout the entire care journey, from diagnosis and treatment to long-term follow-up, ensuring clear counseling and individualized guidance tailored to each patient.
Routine multidisciplinary consultations
The Oncology Department at Hong Ngoc General Hospital implements a personalized treatment model developed based on tumor biology, disease stage, and each patient’s overall health status. At the same time, the department applies a multimodal treatment approach, with close coordination among specialties such as Medical Oncology, Surgery, Diagnostic Imaging, Pathology, Nutrition, and Rehabilitation, helping develop a comprehensive treatment protocol tailored to each case.
Cancer cases are routinely reviewed through multidisciplinary consultations to establish an optimal treatment strategy. For complex cases, the department coordinates consultations with leading specialists in Vietnam to determine an appropriate and effective treatment plan for each patient.
International-standard healthcare quality
Hong Ngoc General Hospital is one of the pioneering private healthcare facilities in Vietnam to receive ACHSI accreditation from the Australian Council on Healthcare Standards International, a globally recognized accreditation standard that comprehensively evaluates hospital management systems, clinical quality, and patient safety.
At the same time, the hospital has been recognized by the Royal College of Surgeons of England, or RCS England, as a training center meeting international standards, reflecting its clinical capacity and the quality of medical staff training in line with global benchmarks.
Professional collaboration and international consultations
In particular, the hospital has strengthened professional collaboration with international cancer centers and specialists through online consultation programs with reputable medical partners in Japan, Taiwan, and South Korea. These include Taipei Veterans General Hospital, one of Taiwan’s leading tertiary hospitals with strengths in multiple specialized fields, including oncology, and Samsung Medical Center, or SMC, one of South Korea’s leading cancer centers.
This international network enables the medical team to access multidisciplinary perspectives in cancer assessment and treatment, while regularly updating advanced trends and treatment approaches in oncology worldwide.
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For complex cases, international consultation helps support the development of an appropriate treatment strategy and optimize treatment protocols based on clinical experience and the latest medical evidence. This gives patients greater access to comprehensive treatment solutions in Vietnam, contributing to improved disease control and greater reassurance throughout the treatment journey.
Treatment protocols are updated in accordance with international guidelines, such as those of the National Comprehensive Cancer Network, or NCCN, and the American Society of Clinical Oncology, or ASCO, ensuring scientific validity and clinical effectiveness. Complex cases are reviewed through multidisciplinary consultations to optimize treatment strategies and improve disease control outcomes.
For patients requiring radiation therapy, consultations and treatment coordination are arranged with appropriate specialized facilities within the hospital’s professional collaboration network to ensure continuity of care and treatment protocols.
Comprehensive support services for international patients
Bilingual Vietnamese-English medical records
The Oncology Department standardizes medical documentation with bilingual Vietnamese-English medical summaries, test results, and prescriptions, facilitating consultations, referrals, and the use of international insurance. All diagnostic imaging data are stored on the PACS system, allowing convenient retrieval and sharing with medical facilities in Vietnam and abroad when needed.
Language support and multilingual medical interpretation
The Oncology Department at Hong Ngoc General Hospital places strong emphasis on removing language barriers during consultation and treatment through a team of doctors proficient in foreign languages, including English, Korean, Japanese, and Chinese. This helps ensure accurate and smooth medical communication from reception through treatment.
The international patient coordination team provides comprehensive support throughout the care journey, including appointment booking, reception, consultation, insurance payment assistance, medical record completion, and post-treatment follow-up.
International hospital transfer network
In cases where patients need or wish to be transferred abroad for advanced specialized treatment, Hong Ngoc General Hospital serves as a medical bridge, supporting the completion of international hospital transfer procedures and facilitating the direct transfer of medical records to the receiving facility.
At the same time, the hospital coordinates access to and updates on advanced treatment protocols, including the use of specialized medications imported from abroad when clinically indicated, helping optimize treatment effectiveness. This process helps ensure continuity of care, minimize clinical disruption, and provide reassurance for patients and their families throughout the transfer process.
Domestic and international insurance payment support
The Oncology Department at Hong Ngoc General Hospital applies health insurance payment in accordance with current regulations and works with multiple domestic and international insurance providers for direct billing services. A dedicated team supports patients with insurance benefit consultation, documentation preparation, and efficient payment procedures, helping reduce financial pressure during treatment.
A comprehensively imported modern medical equipment system
The Oncology Department is comprehensively equipped with modern diagnostic imaging and laboratory systems, including multislice CT, MRI, advanced ultrasound, digital X-ray, and molecular biology testing systems.
As a result, diagnosis, staging, and treatment response monitoring can be performed with greater accuracy, contributing to improved treatment effectiveness and optimized prognosis for patients.
Comprehensive care services meeting international standards
Developed according to a “hospital-hotel” model, the Oncology Department at Hong Ngoc General Hospital provides an inpatient room system designed to meet green, clean, and aesthetically refined standards, accommodating a wide range of patient needs during hospitalization.
VIP rooms are luxuriously designed like high-end serviced apartments, offering a private space with a fully equipped living room and working area. Single rooms feature a refined and quiet environment, supporting patients’ physical and mental recovery throughout the treatment process.
In parallel, the hospital provides comprehensive care services, including personalized nutrition plans, bedside entertainment amenities, high-speed Internet access, and sanitation and laundry systems that comply with strict infection control standards, ensuring a comfortable and safe inpatient experience.
Appointment booking guide for Hong Ngoc General Hospital’s Oncology Department
Consultation process for international patients
International patients can access services at the Oncology Department of Hong Ngoc General Hospital through a fast and convenient appointment booking system, with comprehensive support from registration to completion of the consultation. This helps minimize waiting time and streamline administrative procedures.
Step 1: Patients contact the hotline or international support channels to schedule an appointment.
Step 2: The coordination team receives the information, provides initial consultation, and arranges a suitable doctor based on the patient’s needs.
Step 3: The appointment is confirmed, and patients are guided on the necessary preparations before their visit.
Step 4: Upon arrival at the hospital, patients receive prompt assistance with administrative procedures.
Step 5: Patients undergo specialist consultation and any prescribed paraclinical tests or diagnostic procedures, if required.
Services are available every day of the week, including weekends and public holidays, meeting the flexible healthcare needs of international patients living, working, or staying in Vietnam for business.
The Oncology Department at Hong Ngoc General Hospital accompanies patients throughout the entire care journey, from screening and diagnosis to treatment and long-term follow-up, providing comprehensive, international-standard care solutions for both Vietnamese and international patients in Vietnam.
Contact information
For consultation and appointment booking with oncology specialists, patients may contact:
Official Fanpage: Oncology Department - Hong Ngoc General Hospital
International Fanpage: Hong Ngoc General Hospital
WhatsApp: (+84) 966701596
Hotline in English: 0911 858 627
Hotline in Korean: 091 124 1661
Hotline in Chinese: 094 313 7086
Hong Ngoc hospital system in Hanoi providing cancer consultation and treatment
- Hong Ngoc General Hospital - Yen Ninh
Address: No. 55 Yen Ninh Street, Ba Dinh Ward, Hanoi.
- Hong Ngoc General Hospital - Phuc Truong Minh
Address: No. 8 Chau Van Liem Street, Tu Liem Ward, Hanoi.
