As they prepared to welcome their first child in a country far from home, what Mr. Mustafa’s family from Morocco sought was not only a hospital with strong medical expertise, but also a place that could provide reassurance throughout the pregnancy journey. After more than seven months of care and support at Hong Ngoc General Hospital, the family shared that they “felt as if they were at home.”
When he began looking for a hospital in Hanoi where his wife could give birth, Mr. Mustafa was introduced to Hong Ngoc General Hospital by a friend. After learning more about the hospital, the family decided to choose Hong Ngoc and began a pregnancy care journey that lasted more than seven months.
Throughout more than seven months of prenatal care, what left the deepest impression on Mr. Mustafa was the dedication of the doctors and medical team. Their continuous support helped the couple feel reassured throughout the entire pregnancy journey.
Recalling the care journey with the doctor, Mr. Mustafa shared: “Our experience with Dr. Thu was truly wonderful. She was very friendly and always supportive. Whenever we had any questions, we could simply contact her and she was always ready to help. We truly want to express our gratitude for her support throughout the past seven months.”
Beyond the doctors, the professionalism and attentiveness of the nurses, midwives and hospital staff also left a positive impression on his family. From the support provided to the mother to the care given to the newborn after delivery, every aspect of the experience felt warm, attentive and comfortable.
According to Mr. Mustafa, the warmth and thoughtfulness of the medical team helped his family feel as if they were in their own home, despite living in a country thousands of kilometers away from their home country.
Because of these positive experiences, he said he would gladly recommend Hong Ngoc General Hospital to international friends living in Vietnam. He also shared that if his family welcomes another baby in the future, this would remain the hospital they trust for their next maternity journey.
Beyond Mr. Mustafa’s family, an increasing number of international families living in Vietnam are choosing Hong Ngoc General Hospital to accompany them throughout pregnancy and childbirth. To build and sustain that trust, the hospital continues to enhance both its clinical expertise and service quality, with the aim of providing a reassuring maternity care experience for Vietnamese and international patients alike.
These efforts have been recognized through Hong Ngoc General Hospital’s recognition as a Surgical Education Centre by the Royal College of Surgeons of England (RCS), affirming the professional competence of its medical team as well as its advanced equipment system and modern facilities. In maternal and child healthcare, Hong Ngoc is also a pioneering private hospital in Northern Vietnam recognized by the Ministry of Health as a Center of Excellence for Breastfeeding Practices, contributing to comprehensive care for mothers and newborns from the very first days after birth.
With a team of experienced doctors, dedicated international patient support services and a comprehensive maternal and newborn care system, Hong Ngoc General Hospital continues to accompany many international families living and working in Vietnam on their journey to welcome a new family member.
